Privacy Policy
1. Data protection at a glance
General information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on data protection, please refer to our privacy policy, which is set out below this text.
Data collection on this website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the section „Information on the data controller" in this privacy policy.
How do we collect your data?
Your data is collected, on the one hand, when you provide it to us. This may include, for example, data that you enter into a contact form. Other data is collected automatically or, with your consent, by our IT systems when you visit the website. This consists primarily of technical data (e.g. internet browser, operating system or time of page view). This data is collected automatically as soon as you access this website.
What do we use your data for?
Some of the data is collected to ensure the website functions correctly. Other data may be used to analyse your user behaviour.
What rights do you have regarding your data?
You have the right at any time to obtain, free of charge, information about the source, recipients and purpose of your stored personal data. You also have the right to request the rectification or erasure of this data. If you have given your consent to the processing of your data, you may withdraw this consent at any time with effect for the future. Furthermore, you have the right, under certain circumstances, to request that the processing of your personal data be restricted. You also have the right to lodge a complaint with the relevant supervisory authority. You are welcome to contact us at any time regarding this matter or any other questions you may have about data protection.
Analytics tools and third-party tools
When you visit this website, your browsing behaviour may be analysed for statistical purposes. This is primarily carried out using so-called analytics tools. You can find detailed information about these analytics tools in the privacy policy below.
2. General information and mandatory details
Data protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy. When you use this website, various items of personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
Please note that data transmission over the internet (e.g. when communicating by email) may be subject to security vulnerabilities. It is not possible to guarantee complete protection of data against access by third parties.
Information regarding the data controller
The organisation responsible for data processing on this website is:
Doctor-medic Roxana Fulga
62 Schönhauser Str., 50968 Cologne
Telephone: 0221 / 87 10 50
Email: praxis@beyondeye.de
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).
Retention period
Unless a more specific retention period is stated in this privacy policy, we will retain your personal data until the purpose for which it is processed no longer applies. If you make a valid request for erasure or withdraw your consent to data processing, your data will be erased, provided we have no other legally permissible grounds for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted once these grounds no longer apply.
General information on the legal basis for data processing on this website
Provided that you have consented to the processing of your data, we process your personal data on the basis of Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR, where special categories of data as defined in Article 9(1) of the GDPR are processed. In the event of explicit consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Article 49(1)(a) of the GDPR. If you have consented to the storage of cookies or to access to information on your device (e.g. via device fingerprinting), data processing is additionally carried out on the basis of Section 25(1) of the TDDDG. Consent may be withdrawn at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Article 6(1)(b) of the GDPR. Furthermore, we process your data where this is necessary to comply with a legal obligation on the basis of Article 6(1)(c) of the GDPR. Data processing may also take place on the basis of our legitimate interest pursuant to Article 6(1)(f) of the GDPR. Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.
Recipients of personal data
As part of our business activities, we collaborate with various external organisations. In some cases, this requires the transfer of personal data to these external organisations. We only disclose personal data to external organisations where this is necessary for the performance of a contract, where we are legally obliged to do so (e.g. the transfer of data to tax authorities), if we have a legitimate interest in the transfer pursuant to Article 6(1)(f) of the GDPR, or if another legal basis permits the transfer of data. When using data processors, we only disclose our customers’ personal data on the basis of a valid data processing agreement. In the case of joint processing, a joint processing agreement is concluded.
Withdrawal of your consent to data processing
Many data processing operations are only possible with your explicit consent. You may withdraw any consent you have already given at any time. The lawfulness of any data processing carried out prior to the withdrawal remains unaffected by the withdrawal.
Right to object to data collection in specific cases and to direct marketing (Article 21 of the GDPR)
IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ARTICLE 6(1)( E or F of the GDPR, you have the right at any time, on grounds relating to your particular situation, to object to the processing of your personal data; this also applies to profiling based on these provisions. THE RELEVANT LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ARTICLE 21(1) OF THE GDPR).
IF YOUR PERSONAL DATA IS BEING PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, THEN YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSES OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING, INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR THE PURPOSES OF DIRECT MARKETING (OBJECTION PURSUANT TO ARTICLE 21(2) OF THE GDPR).
Right to lodge a complaint with the relevant supervisory authority
In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place where the alleged infringement occurred. This right to lodge a complaint is without prejudice to any other administrative or judicial remedies.
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract provided to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another data controller, this will only take place to the extent that it is technically feasible.
Access, rectification and erasure
Under the applicable legal provisions, you have the right at any time to obtain, free of charge, information about your stored personal data, its origin and recipients, and the purpose of the data processing, and, where applicable, the right to have this data rectified or erased. You may contact us at any time regarding this matter or if you have any further questions about personal data.
Right to restriction of processing
You have the right to request that the processing of your personal data be restricted. You may contact us at any time to do so. The right to restriction of processing applies in the following cases:
If you dispute the accuracy of your personal data held by us, we will generally need some time to verify this. For the duration of this verification, you have the right to request that the processing of your personal data be restricted. If the processing of your personal data was or is unlawful, you may request that the processing be restricted instead of the data being erased. If we no longer require your personal data, but you require it to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted instead of it being erased. If you have lodged an objection under Article 21(1) of the GDPR, a balancing of interests between yours and ours must be carried out. Until it has been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, such data – apart from its storage – may only be processed with your consent or for the purposes of establishing, exercise or defence of legal claims, or to protect the rights of another natural or legal person, or for reasons of an important public interest of the European Union or a Member State.
3. Data collection on this website
Cookies
Our website uses what are known as „cookies". Cookies are small data packets and do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser deletes them automatically.
Cookies may be set by us (first-party cookies) or by third-party companies (so-called third-party cookies). Third-party cookies enable certain services provided by third-party companies to be integrated into websites (e.g. cookies used to process payment services). Cookies serve various purposes. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping basket function or the display of videos). Other cookies may be used to analyse user behaviour or for advertising purposes.
Cookies that are required to carry out the electronic communication process, to provide certain functions you have requested, or to optimise the website (essential cookies) are stored on the basis of Article 6(1)(f) of the GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to ensure the technically fault-free and optimised provision of its services. Where consent has been sought for the storage of cookies and similar recognition technologies, processing takes place exclusively on the basis of this consent (Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG); consent may be withdrawn at any time.
You can configure your browser so that you are notified when cookies are set and can choose to allow cookies only on a case-by-case basis, block cookies in specific cases or generally, and enable the automatic deletion of cookies when you close your browser. If you disable cookies, the functionality of this website may be restricted.
Consent to Borlabs’ use of cookies
Our website uses Borlabs Cookie’s consent technology to obtain your consent to the storage of certain cookies in your browser or to the use of certain technologies, and to document this in accordance with data protection regulations. This technology is provided by Borlabs GmbH, Rübenkamp 32, 22305 Hamburg (hereinafter ‘Borlabs’).
When you visit our website, a Borlabs cookie is stored in your browser, which records the consents you have given or any withdrawal of those consents. This data is not passed on to the provider of the Borlabs cookie. The data collected will be stored until you request its deletion, delete the Borlabs cookie yourself, or the purpose for storing the data no longer applies. Mandatory statutory retention periods remain unaffected. Details on data processing by the Borlabs cookie can be found at https://de.borlabs.io/kb/welche-daten-speichert-borlabs-cookie/.
Borlabs’ cookie consent technology is used to obtain the legally required consent for the use of cookies. The legal basis for this is Article 6(1)(c) of the GDPR.
Contact form
If you send us enquiries via the contact form, we will store the information you provide in the enquiry form, including the contact details you have provided there, for the purpose of processing your enquiry and in the event of any follow-up questions. We will not pass on this data without your consent.
The processing of this data is carried out on the basis of Article 6(1)(b) of the GDPR, provided that your enquiry relates to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Article 6(1)(f) of the GDPR) or on your consent (Article 6(1)(a) of the GDPR), provided that this has been sought; consent may be withdrawn at any time.
The data you enter in the contact form will be retained by us until you request its deletion, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g. once your enquiry has been dealt with). Mandatory legal provisions – in particular retention periods – remain unaffected.
Enquiries by email, telephone or fax
If you contact us by email, telephone or fax, your enquiry, including any personal data it contains (name, enquiry), will be stored and processed by us for the purpose of dealing with your request. We will not pass on this data without your consent.
The processing of this data is carried out on the basis of Article 6(1)(b) of the GDPR, provided that your enquiry relates to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Article 6(1)(f) of the GDPR) or on your consent (Article 6(1)(a) of the GDPR), provided that this has been sought; consent may be withdrawn at any time.
The data you send to us via contact enquiries will remain with us until you request its deletion, withdraw your consent to its storage, or the purpose for which the data is stored no longer applies. Mandatory legal provisions – in particular statutory retention periods – remain unaffected.
Typeform
We have integrated Typeform into this website. The provider is TYPEFORM S.L., Carrer Bac de Roda, 163, 08018 Barcelona, Spain. Typeform enables us to create online forms and embed them on our website. The data you enter into our Typeform forms is stored on Typeform’s servers until you request that we delete it, withdraw any consent you have given for its storage, or the purpose for storing the data no longer applies. Mandatory legal provisions – in particular retention periods – remain unaffected.
The use of Typeform is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in ensuring that online forms function properly. Where consent has been sought, processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG; consent may be withdrawn at any time.
Calendly
On our website, you can book appointments with us. We use the „Calendly" tool to book appointments. The provider is Calendly LLC, 271 17th St NW, 10th Floor, Atlanta, Georgia 30363, USA (hereinafter „Calendly").
To book an appointment, please enter the requested details and your preferred date and time in the form provided. The information you provide will be used for the planning, execution and, where applicable, follow-up of the appointment. The appointment details are stored on Calendly’s servers on our behalf; you can view their privacy policy here: https://calendly.com/privacy.
The data you have provided will remain with us until you request that we delete it, withdraw your consent to its storage, or the purpose for which the data is stored no longer applies. Mandatory legal provisions – in particular retention periods – remain unaffected.
The legal basis for data processing is Article 6(1)(f) of the GDPR. The transfer of data to the USA is based on the European Commission’s Standard Contractual Clauses. Further details can be found here: https://calendly.com/pages/dpa.
Doctolib
On our website, you can book appointments with us. We use Doctolib to book appointments. The service provider is Doctolib GmbH, Mehringdamm 51, 10961 Berlin (hereinafter „Doctolib").
To book an appointment, please enter the requested details and your preferred date into the form provided on our website or on our Doctolib page. The information you provide will be used for the planning, conduct and, where applicable, follow-up of the appointment. The appointment details are stored on Doctolib’s servers on our behalf; you can view their privacy policy here: Doctolib Privacy Policy.
The legal basis for data processing is Article 6(1)(f) of the GDPR. Where consent has been sought, processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR / Article 9(2)(a) of the GDPR and Section 25(1) of the TDDDG; consent may be withdrawn at any time.
4. Social media
This website incorporates features from the social network Facebook. The provider of this service is Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland. However, according to Facebook, the data collected is also transferred to the USA and other third countries.
If the social media feature is active, a direct connection is established between your device and the Facebook server. This means that Facebook receives information indicating that you have visited this website using your IP address. Further information on this can be found in Facebook’s privacy policy at: https://de-de.facebook.com/privacy/explanation.
Use of this service is based on your consent in accordance with Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG. You may withdraw your consent at any time. The transfer of data to the USA is based on the EU Commission’s Standard Contractual Clauses.
This website incorporates features from the Instagram service. The provider is Meta Platforms Ireland Limited, Merrion Road, Dublin 4, D04 X2K5, Ireland.
When the social media feature is active, a direct connection is established between your device and the Instagram server. This means that Instagram receives information about your visit to this website. Use of this service is based on your consent in accordance with Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG. You may withdraw your consent at any time.
Further information on this can be found in Instagram’s privacy policy: https://privacycenter.instagram.com/policy/.
5. Analytics tools and advertising
Google Tag Manager
We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager is a tool that enables us to integrate tracking or analytics tools and other technologies into our website. Google Tag Manager itself does not create user profiles, store cookies or carry out any independent analysis. It is used solely to manage and deploy the tools integrated via it.
The use of Google Tag Manager is based on Article 6(1)(f) of the GDPR. Where consent has been sought, processing is carried out exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG; consent may be withdrawn at any time.
Google Ads
The website operator uses Google Ads. Google Ads is an online advertising programme provided by Google Ireland Limited („Google"), Gordon House, Barrow Street, Dublin 4, Ireland. Google Ads enables us to display adverts in the Google search engine or on third-party websites when users enter specific search terms into Google (keyword targeting).
Use of this service is based on your consent in accordance with Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG. You may withdraw your consent at any time. The transfer of data to the USA is based on the EU Commission’s Standard Contractual Clauses.
Meta Pixel (formerly Facebook Pixel)
This website uses Facebook/Meta’s visitor action pixels to measure conversions. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. This enables the behaviour of website visitors to be tracked after they have been redirected to the provider’s website by clicking on a Facebook advert.
Use of this service is based on your consent in accordance with Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG. You may withdraw your consent at any time. You can find further information on the protection of your privacy in Facebook’s privacy policy: https://de-de.facebook.com/about/privacy/.
Facebook Conversion API
We have integrated the Facebook Conversion API into this website. This service is provided by Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. The Facebook Conversion API enables us to track website visitors’ interactions with our website and share this data with Facebook in order to improve the performance of our advertising on Facebook.
Use of this service is based on your consent in accordance with Article 6(1)(a) of the GDPR and Section 25(1) of the TDDDG. You may withdraw your consent at any time.
6. Plugins and tools
YouTube
This website embeds videos from YouTube. The website is operated by Google Ireland Limited („Google"), Gordon House, Barrow Street, Dublin 4, Ireland. When you visit one of our web pages that embeds YouTube, a connection is established with YouTube’s servers.
We use YouTube to ensure that our online services are presented in an appealing way. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR. Further information on the processing of user data can be found in YouTube’s privacy policy at: https://policies.google.com/privacy?hl=de.
Google Maps
This site uses the Google Maps mapping service. The provider is Google Ireland Limited („Google"), Gordon House, Barrow Street, Dublin 4, Ireland. In order to use the features of Google Maps, it is necessary to store your IP address. This information is usually transferred to a Google server in the USA and stored there.
We use Google Maps to ensure that our online services are presented in an appealing way and to make it easy for users to find the locations listed on our website. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR. Further information on the handling of user data can be found in Google’s Privacy Policy: https://policies.google.com/privacy?hl=de.
7. E-commerce and payment providers
Processing of customer and contract data
We collect, process and use personal customer and contractual data for the purpose of establishing, defining the terms of and amending our contractual relationships. We collect, process and use personal data relating to the use of this website (usage data) only to the extent necessary to enable the user to access the service or to bill them for it. The legal basis for this is Article 6(1)(b) of the GDPR.
The customer data collected will be deleted once the order has been completed or the business relationship has ended, and any applicable statutory retention periods have expired. Statutory retention periods remain unaffected.